Local Services
Enable customers to receive repair support without having to ship their vehicles long distances.
Grow your business with Lankeleisi
Become a Service Partner
No fees required. Become a LANKELEISI Service Partner and focus on what you do best—repairing e-bikes. We'll connect LANKELEISI riders in your area with your workshop.
WHY LANKELEISI BUILT A LOCAL REPAIR NETWORK?
Convenient After-Sales Support
As Lankeleisi eBikes continue to grow in the European market, we hope to establish a local service network that covers more regions.
By partnering with professional service providers:
- Users can receive repair services more quickly
- Reduce wait times
- Get Technical Support
Technical Support
The brand provides troubleshooting and repair guidance.
Accessory Support
We provide the appropriate parts based on repair needs.
Why Partner With Us
Built For Your Success
A partnership model designed so you earn from day one — with zero upfront investment.
Steady Stream of Repair Orders
Helps you reach more eBike users.
No inventory pressure
There is no need to stock large quantities of brand-specific parts in advance.
Technical Support
Get Lankeleisi product repair manuals and remote support.
Simple Billing
Once the repair is complete, the repair costs will be settled in accordance with the approved plan.
Simple and Efficient Way to Collaborate
Quick response and professional service ensure every ride is safe and worry-free
Customer Feedback Issues
Submit Vehicle Issues and Related Information
Remote Troubleshooting by the Technical Team
The technical team remotely analyzed and diagnosed the problem
Confirm the Repair Plan
Confirm the Scope of Repairs and the Implementation Plan
Send the parts to the repair center
Arrange for the necessary parts to be shipped to the designated service center
Parts Installation and Repair
The service center has completed the installation and inspection of the parts.
Repair Complete
Confirm that the vehicle is back to normal and complete the delivery
Lankeleisi is responsible for:
✅️Technical diagnosis of malfunctions ✅️Warranty reviews ✅️Providing necessary parts ✅️Settling repair costs
Authorized Service Centers are responsible for:
✅️ Professional diagnosis ✅️ Performing repairs ✅️Reporting repair results
Note:You don't need to stockpile large quantities of Lankeleisi-specific spare parts; we will provide support based on your actual repair needs.
We Support Qualified Product Quality Repairs
If a quality issue occurs during the warranty period, we will provide repair support based on the specific circumstances.
Product Quality Issues
Examples include:
- ✓Normal component failure
- ✓Manufacturing defects
- ✓Damage within warranty coverage
We will:
- ✓ Cover reasonable repair costs
- ✓ Provide necessary spare parts support
- ✓ Settle directly with authorized repair partners
- ✓ Or reimburse customers after the repair is completed and approved
Non-Product Quality Issues
Examples include:
- ×Accidental impact or collision
- ×User error during installation
- ×Unauthorized modification or disassembly
- ×Human damage or improper use
You will be responsible for:
- × Repair costs caused by non-product quality issues are the responsibility of the customer.
Repair Application Review
All repair requests will be reviewed before the repair begins to ensure the repair plan and costs are reasonable.
WHO WE’RE LOOKING FOR
Find Trusted Local Repair Partner
BASIC REQUIREMENTS
- Experience repairing bicycles and e-bikes
- Has a legitimate, brick-and-mortar repair shop
- Possess basic repair and maintenance skills
- Ability to diagnose electrical system malfunctions
- Provide professional, customer-focused service
PREFERRED
- Familiarity with Bosch, Shimano, Bafang, or similar systems
- Experience repairing eBikes from multiple brands
Refer a Repair Shop & Get €100 Off
Successfully refer a repair shop to join the LANKELEISI service partner network and receive a €100 discount as a reward. Reward condition: The €100 discount will be issued after the referred repair shop has maintained a smooth partnership with LANKELEISI for at least 3 months.
Become a Service Partner
Contact us and our team will get back to you.email: service@lankeleisi.com